Terms and Conditions

Effective: 25 August 2026

1. Product and price

The new software license price is ₹15,000 plus 18% GST, total ₹17,700. The purchase is for oRRbit AI Repair Business Management Software for supported Windows desktop/laptop systems.

2. What is included

The purchase includes the applicable operational modules shown on the website, license activation, initial installation assistance and initial training. A GST invoice is issued using the customer details supplied during checkout.

3. Installation and activation

After verified payment, the customer is redirected to WhatsApp and the oRRbit team contacts the customer for installation and activation. The customer must provide a suitable Windows computer, required access during installation and accurate order details.

4. Compatibility

This is Windows desktop software, not an Android, iOS or Mac mobile application. Customers who are unsure about Windows version, printers, barcode devices, network users or their workflow should confirm compatibility on WhatsApp before payment.

5. Annual renewal

From Year 2, the listed annual renewal is ₹5,000 plus 18% GST, total ₹5,900 per year. Renewal benefits are provided according to the applicable plan and terms available at renewal. Technical support is chargeable and is not included unless specifically stated in writing.

6. Cancellation and refunds — No Refund Policy

Since our software is a digital product, refunds are not available after successful payment.

We request every customer to carefully check and understand the following before making payment:

• Software features
• Demo video
• Training videos
• Software screenshots
• Pricing details
• License terms
• System requirements
• Support terms
• Product suitability for their business

By completing the payment, the customer confirms that they have reviewed the product details and agree to our No Refund Policy.

7. Technical support — Chargeable

Technical support is a chargeable service. Any support charges, scope, duration and service conditions will be communicated separately and must be accepted by the customer before the paid support service is provided. Initial installation assistance and initial training included with the software purchase are separate from ongoing technical support.

8. Customer responsibilities

The customer must provide correct contact, business, billing and GST details; maintain lawful backups; protect activation credentials; and use the software only for lawful business purposes. Third-party service, storage, messaging or provider charges are not included unless explicitly stated.

9. Assistance before payment

If anything is unclear, ask before paying. Contact the oRRbit sales and activation team on WhatsApp at +91 74899 24776.