Shipping and Exchange Policy

Effective: 25 August 2026

No physical shipping

oRRbit AI Repair Business Management Software is a digital Windows software product. No physical product, parcel, CD, DVD, printed package or courier shipment is supplied unless separately confirmed in writing.

Digital fulfilment

After successful payment and order verification, the oRRbit team contacts the customer using the submitted contact details to coordinate installation, licence activation and initial training. The customer must keep a suitable Windows desktop or laptop, internet access where required, and the necessary installation access ready.

Delivery timeline

Installation and activation scheduling depends on successful payment verification, accurate customer information, system readiness and team availability. If you have an urgent requirement, confirm the expected schedule with the team before payment.

No physical exchange

Because no physical goods are shipped, physical replacement or exchange is not applicable. A software licence cannot be exchanged for another oRRbit product, transferred to another business, or reassigned to another system unless expressly permitted in writing under the applicable licence terms.

Compatibility responsibility

Customers should confirm their Windows version, computer configuration, printer or barcode equipment, multi-system requirements and business workflow before payment. Installation assistance does not convert an incompatible or unsuitable purchase into an exchange request.

Delivery assistance

If payment is verified but the team has not connected for installation coordination, contact us with your name, mobile number and payment or order reference.