Refund Policy
Refund Policy
At oRRbit™, we provide digital software products, software licenses, activation, downloads, training videos, and related digital services.
Due to the digital nature of our software products, all purchases are considered final once the payment is successfully completed.
No Refund Policy
Since our software is a digital product, refunds are not available after successful payment.
We request all customers to carefully check and understand the following before making payment:
Software features
Demo video
Training videos
Software screenshots
Pricing details
License terms
System requirements
Support terms
Product suitability for their business
By completing the payment, the customer confirms that they have reviewed the product details and agree to our No Refund Policy.
Technical Support – Chargeable
Our software price is for the lifetime software license only, as per the applicable license terms.
However, technical support and service are chargeable separately, unless specifically mentioned otherwise in writing.
The software license price does not include unlimited lifetime support.
Support charges may apply for:
Installation or re-installation support
Remote technical assistance
Software usage guidance
Training assistance
Troubleshooting support
Data backup or restore assistance
System change or reactivation support
Printer, Windows, network, or hardware-related checking
Any additional support or service required by the customer
By purchasing the software, the customer understands and agrees that:
The software is provided as a lifetime license, but support and service are chargeable separately.
Refund will not be applicable in situations such as:
Change of mind after purchase
The customer no longer needs the software
The customer does not use the software after purchase
The customer did not check the demo/features before payment
Customer expected features not mentioned on our website or official communication
Customer’s system, Windows, printer, hardware, or network issue
The customer is unable to operate the software without taking proper training or support
Business closure, business change, or a change in requirement after purchase
Delay or refusal from the customer side to complete the installation or activation process
Duplicate Payment or Payment Error
By purchasing our digital software product, you confirm that you have understood and agreed to this Refund Policy.
You also agree that the payment made for the software is final and non-refundable.
Contact Us
For any support, please contact us:
oRRbit™ Support Team
Website: oRRbitrepair.com
Email: support@orrbit.in